+A **Contact Center** is a central hub where all customer interactions converge, connecting an organization with its clients. It manages diverse communications, from [Voice Call](/wiki/voice_call) to [Live Chat](/wiki/live_chat), to provide support and service across multiple channels.
+## See also
+- [Customer Service](/wiki/customer_service)
+- [CRM](/wiki/crm)
+- [Support Agent](/wiki/support_agent)
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