+A **Support Agent** serves as a vital point of contact, guiding users through challenges and ensuring seamless interaction with a product or service. Central to [Customer Service](/wiki/customer_service), they offer empathetic assistance and practical solutions. Their work often involves keen [Problem Solving](/wiki/problem_solving) to enhance user satisfaction and build lasting trust.
+## See also
+- [Help Desk](/wiki/help_desk)
+- [Technical Support](/wiki/technical_support)
+- [User Experience](/wiki/user_experience)
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